Mehak
ID: CCE249818
Mehak
ID: CCE249818
Mehak
ID: CCE249818
About Mehak
Customer Support Executive with experience in call, chat, and back-office work. Strong communication, problem-solving, and customer-handling skills. Looking for growth-focused opportunities.
Employment History
2024
TM
Tech Mahindra Limited
21st Dec 2024 to 2nd Nov 2025
Customer support executive
21st Dec 2024 to 2nd Nov 2025
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Salary Hidden
Roles & Responsibility
Deliver chat-based support for Klarna Bank AB customers,
ensuring accurate and timely assistance.
Handle queries related to payment arrangements, billing issues,
and writing off debts.
Manage customer account details, including updates to name,
email, phone number, and address.
Maintain performance across chat response time and accuracy
metrics.
Skills
- Good communication skill
- Chat Support
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
- 40 WPM Typing speed
2023
FG
FIS GLOBAL
7th Jul 2023 to 18th Dec 2024
Team member
7th Jul 2023 to 18th Dec 2024
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Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
