Mehak
ID: CCE249818
Mehak
ID: CCE249818
- Delhi, India
Mehak
ID: CCE249818
Employment History
2024
Tech Mahindra LimitedInvite company
21st Dec 2024 to 2nd Nov 2025
Customer support executive
21st Dec 2024 to 2nd Nov 2025
Salary Package
Salary Hidden
Roles & Responsibility
Deliver chat-based support for Klarna Bank AB customers, ensuring accurate and timely assistance. Handle queries related to payment arrangements, billing issues, and writing off debts. Manage customer account details, including updates to name, email, phone number, and address. Maintain performance across chat response time and accuracy metrics.
Skills
- Good communication skill
- Chat Support
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
- 40 WPM Typing speed
Verification Pending
2023
FIS GLOBALInvite company
7th Jul 2023 to 18th Dec 2024
Team member
7th Jul 2023 to 18th Dec 2024
Salary Package
Salary Hidden
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Verification Pending
