Md Sikandar Khan

I am currently working as a Manager – Relationship Manager at Axis Bank, Bihar Sharif, where I handle a diverse portfolio of retail and semi-urban customers. My key responsibilities include: Managing and strengthening customer relationships to ensure high satisfaction and retention. Acquiring new customers and cross-selling banking products such as accounts, deposits, loans, insurance, and investment products. Conducting financial needs analysis and providing suitable banking solutions. Ensuring compliance with KYC/AML guidelines and maintaining high operational standards. Coordinating with internal teams for seamless customer service and faster resolution of queries. Achieving monthly business targets across liabilities, assets, and third-party products. Supporting branch operations and contributing to overall branch growth. I have built strong customer engagement skills, product knowledge, and the ability to deliver results in a fast-paced banking environment.