Responsible for driving sales growth and achieving KPIs through effective staff training and development. Manage recruitment and hiring processes to build a high-performing team. Oversee new store openings and ensure smooth operational execution. Support franchisee relations to maintain brand standards and enhance business performance. Implement visual merchandising (VM) strategies to optimize customer experience and maximize revenue. Collaborate with cross-functional teams to streamline operations and drive continuous improvement. Ensure adherence to company policies and foster a positive work environment