Issuance of GMC and GPA policies,,
Attending queries on mail escalation and walkin
Managing operation team of 10
Issuance of health policies with evaluating risk
Skills
Customer Escalation Management
Customer Facing Roles
Operations analysis
• Strong problem-solving skills and ability to troubleshoot application issues efficiently.
Ability to work independently and as part of a team, delivering projects on time with a focus on performance and scalability.