Manjunath Rao

Handling claims, projects, or calls, adhering to guidelines. Meeting productivity targets, understanding quality parameters, and achieving TAT (Turnaround time). Acquiring skills in related process areas. Quickly learning new processes, technologies, and adapt to frequent changes in workflows or guidelines. Assisting senior staff with process analysis, documentation, and identifying areas for improvement. Handle customer queries (voice/non-voice) and internal correspondence, requiring strong written and verbal skills. Collaborate with team members and adhere to team goals and work environment standards. Performing daily tasks, process transactions, and ensure compliance with client guidelines and Service Level Agreements.

Selling the two wheels