Proven 4+ years delivering exceptional client service, successfully managed inquiries, expertly providing detailed product information resulting in a 15% increase in customer retention and delivering exceptional customer experiences. Managing team of 20+ senior associate and elevating customer satisfaction by 20% in a demanding retail environment. Seeking a role in a forward-thinking organization to leverage my customer service expertise, tackle new challenges, and foster professional growth. Eager to apply creativity and skills to excel and advance within the organization.
