mandeep jassal

Results-driven Senior Manager and Business Development Leader with 18+ years of global experience driving revenue growth, operational excellence, and customer success across technology, SaaS, and service-based industries. Certified Six Sigma Black Belt and Agile Project Manager (PMP pending), I specialize in program leadership, strategic partnerships, product enablement, and digital transformation. Passionate about leveraging AI automation, process innovation, and data-driven insights to deliver measurable business outcomes. Career Highlights 🚀 Delivered $400K+ annual cost savings via process excellence and automation 🌍 Managed 50+ cross-functional teams across 7 geographies, enhancing global operations 🤝 Built strategic partnerships preventing 23+ client escalations in a single quarter 📈 Improved error detection by 9% through AI-driven quality frameworks 🏆 Reduced executive escalations by 70% via proactive account management & customer journey mapping Core Competencies: Business Development | Strategic Partnerships | Program Management | Product Enablement | Global Operations | Process Excellence | Change Management | AI/Automation | Stakeholder Engagement | Revenue Optimization 👉 Open to opportunities where I can drive growth, transformation, and customer value as a Senior Manager, Product/Program Manager, or Strategic Partner Leader.