Manan dhiman

Respond to customer inquiries promptly and effectively, providing clear and comprehensive product information to ensure satisfaction. Maintain a calm and empathetic demeanor to alleviate concerns, build trust, and enhance the overall customer experience. Collaborate with internal teams to resolve issues efficiently and contribute to continuous improvement in service quality. Prioritize clear communication, patience, and professionalism to foster positive relationships and support customer retention.

Position involves reaching out to prospective students to promote and facilitate admissions for the online MBA program. Responsibilities include contacting students via phone, presenting the benefits of the online MBA, highlighting the availability of seven affiliated colleges, addressing inquiries, and guiding them through the admission process. The role requires excellent communication skills, persuasive ability, and a customer-focused approach to drive enrollment and support the institution’s growth objectives.