Lisy Belcina T J

Dedicated and customer-focused professional with over 6 years of experience in customer service, including 6 months of successful team management. Proven ability to lead teams, resolve complex customer issues, and maintain high satisfaction levels. Demonstrated strengths in communication, problem-solving, and performance management. Recently seeking to expand expertise into Human Resources, leveraging strong interpersonal, leadership, and organizational skills to contribute to employee engagement, training, and people management initiatives. Highly motivated to learn and grow within the HR domain and Team management while bringing a service-oriented and results-driven approach.