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Latika

ID: CCE883956

Latika

ID: CCE883956

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Profile Background
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Latika

ID: CCE883956

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    About Latika

    I hold a BCA from GGSIPU and an MCA from IGNOU, with 2.5 years of experience as a Software Support Engineer. My role involves working extensively with SQL, software deployment, and manual testing. I am passionate about expanding my expertise in DevOps engineering, software manual testing, and deployment processes, aiming to leverage my technical background and problem-solving skills to contribute effectively in these areas.

    Employment History

    2023
    RB

    Rs barcoders pvt ltd

    8th May 2023 to Present

    Software support engineer

    8th May 2023 to Present

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    Salary Package

    Salary Hidden

    Roles & Responsibility

    Software Support Engineer – Software Development Department Responsible for deploying software solutions and providing comprehensive end-user training to ensure seamless adoption. Skilled in SQL and MySQL database administration, supporting database performance and troubleshooting. Conduct manual testing to identify and resolve software issues, enhancing product reliability. Employ strong problem-solving abilities to diagnose and address technical challenges efficiently, ensuring optimal system functionality and user satisfaction. Collaborate with development teams to facilitate continuous improvement and deliver high-quality software support services.

    Skills

    • Excellent problem-solving, debugging, and analytical skills.
    • • Proficiency in MySQL, with expertise in database schema design and query optimization.
    • - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
    • • Key Account Management & Customer Retention

    Supporting Documents

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