Lalit Singh

Roles & Responsibility

As a Body Shop Advisor at Tata Motors Garage, you will serve as the primary liaison between customers and the workshop, ensuring exceptional service delivery. Your responsibilities include assessing vehicle damage, providing accurate repair estimates, coordinating repair schedules, and maintaining clear communication with customers throughout the repair process. You will collaborate closely with technicians and insurance companies to facilitate timely, quality repairs while upholding Tata Motors’ standards. Strong organizational, customer service, and problem-solving skills are essential to ensure customer satisfaction and efficient workflow.