Kunal Gupta

Roles & Responsibility

As a Service Executive at Paytm, you are responsible for delivering exceptional customer service by addressing inquiries and resolving issues promptly and effectively. Your role involves understanding customer needs, providing accurate information, and ensuring customer satisfaction to enhance user experience. You act as a key point of contact between the company and clients, fostering positive relationships and supporting brand loyalty through professional and empathetic communication. Your commitment to resolving concerns efficiently contributes to maintaining Paytm’s reputation for reliable and customer-focused services.