KP
Kumkum pathak
ID: CCE121591
Kumkum pathak
ID: CCE121591
- Assistant manager, Teleperformance
KP
Kumkum pathak
ID: CCE121591
- Assistant manager, Teleperformance
About Kumkum pathak
I aspire to join an organization that fosters mutual growth and benefits, where I can leverage my talents and potential to contribute to both the organization's and my own success. I seek an environment where performance is the key criterion for growth, allowing me to utilize my skills and knowledge to enhance productivity and quality.
Employment History
2024
T
Teleperformance
8th Dec 2024 to Present
Assistant manager
8th Dec 2024 to Present
See MoreSalary Package
Salary Hidden
Skills
- Cross Functional Team Building
2019
CB
Conneqt business solutions limited
1st Mar 2019 to Present
Assistant manger
1st Mar 2019 to Present
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Handling a team of 5 team leaders, ensuring effective leadership and performance. Conducted performance analysis to identify areas for improvement and implement strategies. Managed resource allocation and minimized shrinkage to enhance operational efficiency. Set and tracked team goals and KPIs. Prepared performance reports and provided constructive feedback to the team. Oversaw billing, login adherence, and FTE management.
Education
2014
BA - English literatures
Davv University
8th Jun 2009 to 8th Jun 2014
Expertise
Ms excel
5/5
PowerPoint
5/5
MS Teams
5/5
team player
5/5
Problem-Solving
5/5
Interpersonal Skills
5/5