Konika Maity
ID: CCE791928
Konika Maity
ID: CCE791928
- 1 Followers
- Customer support, Cogent e services
- Uttar Pradesh, India
Konika Maity
ID: CCE791928
- 1 Followers
- Customer support, Cogent e services
About Konika Maity
Motivated professional seeking a reliable position as a Customer Support Executive. Bringing 9 months of hands-on experience as a Sales Executive at Bajaj Capital, Delhi, where I developed strong communication and client management skills. Committed to delivering exceptional customer service and support by leveraging my sales background and problem-solving abilities. Eager to contribute to a dynamic team and help enhance customer satisfaction through effective and empathetic interactions.
Employment History
2025
CE
Cogent e services
5th Nov 2025 to Present
Customer support
5th Nov 2025 to Present
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Skills
- Customer-focused Service
- Problem Solving
- communication skills
- Active listening
- Empathy
2024
BC
Bajaj capital
9th Sep 2024 to 29th Apr 2025
Sales excutive
9th Sep 2024 to 29th Apr 2025
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Roles & Responsibility
As a Sales Executive in the Sales department, your primary responsibility is to drive motor insurance sales through proactive outbound calls. You will build and maintain strong client relationships by understanding their needs, presenting suitable insurance solutions, and ensuring customer satisfaction. Your role includes identifying potential clients, negotiating terms, and closing sales to achieve targets. Strong communication, persuasion skills, and a customer-centric approach are essential to succeed and contribute to the company’s growth.
Skills
- Excellent problem-solving, debugging, and analytical skills.
- Ability to work independently and as part of a team, delivering projects on time with a focus on performance and scalability.
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i
