Team leader customer service, Tripcrafters by Holidify.com
About Kishan Yadav
Team Leader and Social Media Chat (Meta) manager since 2023 and overall 7 years of customer/traveler's relation executive at Tripcrafters by Holidify.com.
Expertise in training new hires, escalation handling, mentoring, facilitating international communications across multiple time zones
Team leading, mentoring and management
Customer/Traveler verification
Escalation Handling
Email and Chat Support
Upholding brand image by resolving negative reviews on Zoho CRM
Conflict resolution
Operational efficiency
Lead generation through Meta
