Khushi Walia

Process life insurance and annuity policy transactions, consistently meeting SLA-based turnaround standards and quality targets. Maintain a working understanding of relevant insurance products and applicable regulatory requirements through ongoing compliance training. Conduct document verification and research with a strong eye for detail, ensuring accuracy across high transaction volumes. Partner with compliance teams to identify discrepancies and flag potential fraud, adhering strictly to company policy and procedure. Update production and quality reports based on predefined templates, and communicate status, issues, and escalations to team leads in a timely manner. Deliver process training for new team members and adapt quickly to evolving systems and workflows.

Conducted secondary research on global economic and geopolitical topics, including China's GDP impact on the global economy. Compiled findings into structured presentations and reports for stakeholder review. Organized and synthesized analytical data to support clear, research-backed reporting.