Hospitality and customer service professional with 4+ years of experience in client handling, guest relations, and tourism operations. Skilled in delivering excellent customer experiences, resolving queries efficiently, and maintaining high service standards. Experienced in managing tours and coordinating travel activities. Seeking an onboard opportunity in the cruise industry to contribute to guest satisfaction and service excellence.
Reached out to potential clients via telephone, email, and in-person inquiries
Manage a diverse portfolio of loans, ensuring compliance with company
policies and industry regulations
Reviewed customer applications closely to identify any opportunities for
further development and revenue
Reduced loan application errors by implementing strict quality control
measures for document verification
Skills
Business Loans
client communication
Client Requirement Assessment and Strategy Development
