Khushbu Choudhary

Customer support executive Escalation Handling • Utility Billing Analysis • Exception Resolution • SLA Management Operational & Analytical Skills • Back-End Operations • Root Cause Analysis (RCA) • Data Verification & Validation • Process Documentation • Time Management • Multi-Tasking & Prioritization • Creative Problem Solving • Enquiry Handling • Market Data Interpretation Customer Service & Communication • Live Chat & Live Calls • Email Support Handling • Customer Service Expertise • Active Listening Skills • Customer-Focused Empathy • Relationship Management