Ketan Savita

Dynamic and customer-focused professional with around 5 years of combined experience in the financial services and insurance sector, including 3 years as a CRT Advisor at Policybazaar and 21 months with Indiabulls Consumer Finance Ltd. Skilled in customer relationship management, issue resolution, and delivering high-quality service in fast-paced environments. Demonstrates strong communication, leadership, and time management abilities with hands-on expertise in Salesforce, Freshdesk, analytics, and documentation processes. Adept at handling customer queries, optimizing customer satisfaction, and contributing to team goals through a disciplined and results-driven approach. Committed to continuous learning and delivering exceptional value to the organization.