Ketan Kotwalla
ID: CCE968266
Ketan Kotwalla
ID: CCE968266
- India
Ketan Kotwalla
ID: CCE968266
Employment History
Lotus Interworks IncInvite company
27th Jul 2020 to Present
Team lead
27th Jul 2020 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Team Lead – Technical Support Engineering Lead and coordinate a technical support team to ensure efficient resolution of issues and seamless collaboration across departments. Oversee comprehensive testing of websites and developer-created products to maintain quality and functionality. Act as a primary point of contact for troubleshooting complex problems, facilitating communication between development and support teams. Drive process improvements and mentor team members to enhance performance and customer satisfaction. Ensure timely delivery of support services while maintaining high standards of technical excellence and team productivity.
Skills
- good communication skills and expert in technical resolution regarding browser and windows os
Verification Pending
IRA professionalInvite company
1st Feb 2019 to 1st Mar 2020
It head
1st Feb 2019 to 1st Mar 2020
Salary Package
Salary Hidden
Roles & Responsibility
Provide resolution to all information technology and computer related issues.
Verification Pending
