Kaushik Koundinya

Recognized as 'Performer of the Month' for consistently exceeding performance targets in client activation and demand development. Implemented effective customer reactivation strategies to engage inactive clients and onboard new accounts, driving measurable business growth. Successfully managed major escalations and leveraged strong negotiation and problem-solving skills to ensure timely fulfillment and exceptional customer satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.