KS
Kapil Singh
ID: CCE057160
- State head, Om sweets

About Kapil Singh
Om Sweets' billing executive and counter sales staff are dedicated professionals skilled in managing customer interactions and resolving any issues that arise efficiently. They ensure smooth billing processes and provide excellent service at the point of sale, handling situational challenges with patience and expertise to maintain customer satisfaction and operational effectiveness.
Employment History
2025
State head
5th Feb 2025 to Present
See MoreSalary Package
Salary Hidden
Roles & Responsibility
• Led billing operations for 10+ branches, improving accuracy by 30% through enhanced communication protocols.
• Managed a team of 15 billing executives, streamlining processes and reducing billing cycle time by 25%.
• Optimized billing software integration, leveraging machine learning to predict payment trends and reduce discrepancies by 20%.
• Developed training programs for staff, enhancing communication skills and increasing customer satisfaction ratings by 15%.
• Analyzed billing data using machine learning, identifying cost-saving opportunities that resulted in a 10% reduction in expenses.
Skills
- Machine Learning
- communication skills
Expertise
Deep understanding of Packaging Solutions
4/5
Excellent in English Communication
4/5
Lingo
English
Verbal
4/5
Written
4/5
Hindi
Verbal
5/5
Written
4/5
