KR
Kamran Rizvi
ID: CCE154587
Kamran Rizvi
ID: CCE154587
KR
Kamran Rizvi
ID: CCE154587

About Kamran Rizvi
Dedicated and customer-focused International Voice Customer Support Associate with strong communication skills and the ability to deliver professional and efficient assistance to global customers. Known for maintaining a calm tone, quick problem resolution, active listening, and ensuring a smooth customer experience. Adaptable, fast learner, and committed to high-quality service performance.
Employment History
2025
TM
Tech Mahindra
28th Nov 2025 to Present
Employee
28th Nov 2025 to Present
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Salary Hidden
Roles & Responsibility
Delivered international voice support by communicating clearly and professionally throughout every call. Handled concerns with patience and guided customers toward appropriate solutions. Maintained consistent call quality and contributed to improved service satisfaction.
2025
IC
Intouch cx
20th Jan 2025 to 1st Aug 2025
Employee
20th Jan 2025 to 1st Aug 2025
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Salary Hidden
Roles & Responsibility
Assisted international customers by providing accurate information and timely resolutions. Ensured a positive experience by maintaining a polite tone, active listening, and professional communication. Managed interactions efficiently while following call-handling standards.
Skills
- Mobile Learning
- Social Enterprise
- monitoring day to day activities in supervisors
Education
2027
Bcom
Geetanjali University
1st Jun 2024 to 1st Jun 2027 (Expected)
2024
Intermediate (Class 12)
Geethanjali Junior College
1st Jan 2021 to 1st Jan 2024
2021
Secondary Education (Class 10)
MOUNT LITERA ZEE SCHOOL
1st Jun 2019 to 1st Mar 2021
Expertise
Strong Verbal Communication
5/5
Active listening
5/5
Customer Handling
5/5
Professional Call Etiquette
5/5
Problem Resolution
5/5
Positive Tone Adaptation
5/5
