Kalyani Tayade

Customer Service Professional with 1.5 years of experience working as an Officer in the Johnson & Johnson process at Wipro. Skilled in handling customer queries, resolving issues related to expense management, billing, and account support while maintaining high service quality standards. Proven ability to meet performance metrics, ensure compliance with company policies, and deliver exceptional customer satisfaction. Adept at managing escalations, collaborating with cross-functional teams, and streamlining processes to improve operational efficiency and client experience.