Operations Administration Managing daily operations team coordination and office documentation Customer Service Handling guest queries client communication and service satisfaction Data Management Skilled in MS Excel Word and Tally for accurate reporting and record keeping Process Improvement Streamlining workflows to boost efficiency and reduce errors Leadership Teamwork Guiding teams to achieve targets and maintain service quality Communication Skills Clear verbal and written communication with staff and customers Time Management Prioritizing tasks to meet deadlines under pressure Problem Solving Handling operational issues quickly and effectively