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• Manual & Functional Testing – Test Planning, Test Design, Execution, UAT, Regression, Smoke, Sanity • Defect Management Tools – JIRA, HP-ALM (QC), ADO, QA Complete • Test Management – Test Plans, Test Strategies, Traceability, Reporting • Methodologies – Agile (Scrum, SAFe), Waterfall • Domain Expertise – Mortgage, Insurance, Banking, Policy Admin, Annuity