JB
Junaid Baba
ID: CCE131728
Junaid Baba
ID: CCE131728
- Karnataka, India
JB
Junaid Baba
ID: CCE131728

About Junaid Baba
Dedicated Customer Support Executive with 1 year of experience in handling customer queries, resolving issues efficiently, and ensuring excellent customer satisfaction. Skilled in communication, problem-solving, with a passion for providing top-notch service.
Education
2027
Bsc nursing
Chaitanya college of nursing
24th Oct 2023 to 24th Dec 2027
2023
CCCA
Rajeev gandhi computers
24th May 2023 to 24th Nov 2023 (Expected)
Expertise
Excellent Verbal & Written Communication
5/5
Customer Query Resolution
5/5
Complaint handling & escalation management
5/5
Multi-channel support (Phone
5/5
5/5
Chat)
5/5
Time Management & Multitasking
5/5
Strong problem-solving skills
5/5
Salesforce
3/5
CRM software proficiency (e.g.
2/5
Zendesk)
2/5
Lingo
English
Verbal
5/5
Written
5/5
Hindi
Verbal
5/5
Written
2/5
Kashmiri
Verbal
5/5
Written
4/5
