Dynamic and results-driven Operations Leader with over 20 years of progressive experience across Retail Operations, Quick Service Restaurants (QSR), and Supply Chain Management. Currently serving as Area Manager at Bakingo, spearheading multi-unit cloud kitchen and dark store operations across Mumbai. Proven expertise in scaling dark store models, streamlining last-mile delivery logistics, and enforcing rigorous SOP compliance. Adept at P&L accountability, cost optimization, team leadership, and vendor management. Known for building high-performing teams and consistently delivering operational excellence in fast-paced, customer-centric environments.
