Logistics and Last-Mile Operations professional with 6+ years of experience in e-commerce logistics, hub operations, and cluster management. Experienced in managing large delivery networks, franchise partners, and teams of 50+ staff across multiple locations. Proven ability to improve FAD, RVP, COD compliance, and operational efficiency while maintaining strict SLA adherence. Strong expertise in last-mile delivery operations, manpower planning, partner management, and logistics performance improvement.
