Jai Kishan Rawat

I am seeking a fulfilling position which provides management and support of all IT needs that offer growth opportunities and allows me to utilize my leadership skills and experience. 7+ years of experience in working in IT infrastructure management, Incident management, Microsoft 365 & Exchange Online, Executing Migration using Microsoft recommendation and 3rd party tool, Troubleshooting Mail flow, eDiscovery, retention in EXO. Proficient in diagnosing and fixing high priority Incidents, Service Requests and providing Level-3 Technical Escalation Support.