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Jitendrakumar Dayaram Jagid

ID: CCE804521

Jitendrakumar Dayaram Jagid

ID: CCE804521

  • 1 Followers
  • Software trainer, Chattary Ajwan Infotech PVT LTD
  • Gujarat, India
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Profile Background
JD

Jitendrakumar Dayaram Jagid

ID: CCE804521

  • 1 Followers
  • Software trainer, Chattary Ajwan Infotech PVT LTD
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About Jitendrakumar Dayaram Jagid

Experienced and dedicated professional with a strong background in administration, inventory management, and ERP systems. Skilled in MS Office, advanced Excel, and Micro Vision ERP, with expertise in customer service, communication, and team collaboration. Demonstrated ability to manage dispatch, warehouse operations, and sales support across diverse industries including textiles, marine, and retail. Holds certifications in EMT-B, SQL, AI tools, and inventory management, complemented by practical experience in technical training and digital operations. Committed to leveraging my skills for organizational growth and operational excellence.

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Employment History

2023
CA

Chattary Ajwan Infotech PVT LTD

15th Sep 2023 to Present

Software trainer

15th Sep 2023 to Present

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Salary Package

Salary Hidden

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Roles & Responsibility

• Delivered engaging software training sessions, improving user proficiency by 30% across 200+ employees. • Developed comprehensive training materials, enhancing communication clarity and reducing support queries by 25%. • Facilitated workshops that boosted problem-solving skills, resulting in a 40% increase in issue resolution efficiency. • Collaborated with cross-functional teams to tailor training programs, achieving a 95% satisfaction rate among participants. • Implemented feedback mechanisms to refine training content, leading to a 20% improvement in knowledge retention.

Skills

  • Presentation Skills
  • communication skills
  • Problem-Solving skills
2022
AF

ACE Fabrics LLP (Chiripal Group)

16th Aug 2022 to 30th Aug 2023

Store executive

16th Aug 2022 to 30th Aug 2023

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Salary Package

Salary Hidden

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Roles & Responsibility

• Managed inventory levels, reducing stock discrepancies by 15% through effective tracking and organization. • Enhanced customer service experience, achieving a 20% increase in customer satisfaction ratings. • Executed sales forecasting strategies, improving accuracy by 30% and driving targeted marketing efforts. • Trained new staff on inventory management systems, increasing team efficiency by 25% within three months. • Collaborated with marketing team to develop promotional campaigns, resulting in a 10% boost in store sales.

Skills

  • Customer Service
  • Inventory Management
  • Sales forecasting
2021
RS

Ordinary Seaman

18th Sep 2021 to 18th Mar 2022

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Salary Package

Salary Hidden

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Roles & Responsibility

• Assisted in navigation tasks, enhancing route efficiency by 15% during voyages. • Executed safety drills, improving crew emergency response time by 20%. • Maintained life-saving equipment, ensuring 100% operational readiness for safety compliance. • Collaborated with team members on cargo handling, reducing loading time by 10%. • Supported maintenance tasks, contributing to a 30% decrease in equipment downtime.

Skills

  • Problem-solving abilities
  • communication skills
  • Teamwork and Collaboration
  • Basic navigation skills
  • Safety and emergency response procedures
  • Knowledge of maritime regulations
  • Basic maintenance and repair skills
  • Understanding of cargo handling procedures
  • Use of life-saving equipment
2019
AM

Asarwa Mill

15th Jan 2019 to 31st Dec 2021

Assistant marketing manager

15th Jan 2019 to 31st Dec 2021

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Salary Package

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Roles & Responsibility

• Optimized email marketing campaigns, increasing open rates by 25% and driving a 15% boost in conversions. • Collaborated with cross-functional teams to develop and implement a new content management system, enhancing workflow efficiency by 30%. • Managed a team of 5 in executing marketing strategies, resulting in a 20% increase in lead generation over six months. • Developed targeted email content that improved customer engagement metrics, achieving a 40% increase in click-through rates. • Analyzed market trends and customer feedback, informing strategy adjustments that led to a 10% growth in market share.

Skills

  • Email Marketing
  • Team Collaboration
  • Content Management Systems (CMS)
2013
PM

Priyank Medical Store

20th Jan 2013 to 30th Nov 2018

Store assistant

20th Jan 2013 to 30th Nov 2018

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Salary Package

Salary Hidden

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Roles & Responsibility

• Delivered exceptional customer service, achieving a 95% satisfaction rating in customer feedback surveys. • Managed inventory levels, reducing stock discrepancies by 20% through meticulous tracking and organization. • Resolved customer inquiries and complaints, improving response time by 30% through effective problem-solving techniques. • Utilized sales techniques to increase product upsells by 15%, contributing to overall store revenue growth. • Maintained accurate records in Microsoft Excel, streamlining reporting processes and enhancing team communication efficiency.

Skills

  • Customer Service
  • Inventory Management
  • Microsoft Excel
  • communication skills
  • Problem-Solving
  • Sales Techniques
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Education

2022

Certificate of Proficiency in Personal Survival Techniques, Fire Prevention & Fire Fighting, Elementary First Aid and Personal Safety and Social Responsibilities

Yak Management And Marine Education Centre

14th Apr 2022 to 15th Apr 2022

Supporting Documents

Education document hidden

2021

Basic Training in Oil and Chemical Tanker Cargo Operations

Oceana Maritime Training Institute

3rd Jun 2021 to 10th Jun 2021

Supporting Documents

Education document hidden

2021

Certificate of Proficiency in Security Training for Seafarers with Designated Security Duties

Oceana Maritime Training Institute

25th May 2021 to 27th May 2021

Supporting Documents

Education document hidden

2021

Certificate of Proficiency in Personal Survival Techniques, Fire Prevention & Fire Fighting, Elementary First Aid and Personal Safety and Social Responsibilities

Oceana Maritime Training Institute

11th May 2021 to 24th May 2021

Supporting Documents

Education document hidden

2018

Emergency Medical Technician Basic (EMT-B)

Vivo health Care

1st Feb 2018 to 20th Apr 2018

Supporting Documents

Education document hidden

2011

Bechelors of Arts (Major)

Gujarat University

10th Jun 2008 to 31st May 2011

Supporting Documents

Education document hidden

2008

12th

Higher Secondary Education Bord, GANDHINAGAR, GUJRAT

1st Jun 2006 to 30th Apr 2008

Supporting Documents

Education document hidden

Expertise

Techanical skill and Handling diffrent type of customer services

5/5

Leadership & Training

5/5

approach challenges positively

5/5

techinal support

5/5

Self motivated with positive attitude

4/5

Lingo

Hindi, English, Gujarati

Verbal

4/5

Written

5/5

Marathi

Verbal

2/5

Written

5/5

Rajasthani

Verbal

5/5

Written

5/5

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