Israr Ansar Malik

With two decades of expertise in Business Analysis, Project Management, and Operations Management, I excel at streamlining processes and delivering measurable results. My strengths lie in managing contact process transitions, integrating innovative technologies, and implementing cost-effective strategies to boost efficiency. I am adept at setting quality standards and enhancing customer experiences, ensuring seamless operations that meet high-performance targets. Committed to consistently achieving service-level agreements (SLAs), I bring focused leadership and practical solutions that drive operational excellence.