Ishti kalra
ID: CCE029610
Ishti kalra
ID: CCE029610
- tourist visa counselor, Kathuria visa consultants
- Punjab, India
Ishti kalra
ID: CCE029610
- tourist visa counselor, Kathuria visa consultants

About Ishti kalra
Dedicated and results-driven counselling and client service professional with over 6 years of experience in client handling, communication, tele-calling, sales support, and HR-ER functions. Skilled in guiding clients through processes, verifying documents, resolving queries, and converting leads into successful outcomes. Known for maintaining strong client relationships, delivering clear guidance, and performing effectively in fast-paced environments with accuracy and professionalism.
Employment History
Kathuria visa consultantsInvite company
11th Mar 2024 to Present
Verification Pending
Kathuria Visa Consultants, RajpuraInvite company
1st Jan 2024 to 31st Dec 2025
tourist visa counselor
1st Jan 2024 to 31st Dec 2025
Roles & Responsibility
Handling client inquiries and providing clear counselling on visa and study-related processes. Collecting, reviewing, and verifying client documents to ensure accuracy and completeness. Preparing client cover letters, supporting documents, and travel itineraries for visa applications. Conducting regular follow-ups to convert inquiries into successful applications. Maintaining consistent communication with clients and providing timely updates on their application status.
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Verification Pending
Fusion BPO Services, MohaliInvite company
1st Jan 2023 to 1st Jan 2024
Verification Pending
Blueline Visa Immigration, RajpuraInvite company
1st Jan 2022 to 1st Jan 2024
Tourist and study visa Counselor
1st Jan 2022 to 1st Jan 2024
Salary Package
Salary Hidden
Roles & Responsibility
Providing process guidance for visa and study applications. Ensuring lead conversion through structured follow-ups. Keeping clients informed throughout their application journey. Monitoring policy updates and documentation standards.
Verification Pending
NSIC Govt. Institute, RajpuraInvite company
1st Jan 2021 to 1st Jan 2023
Telle caller
1st Jan 2021 to 1st Jan 2023
Roles & Responsibility
Handling inbound and outbound calls for training programs and course inquiries. Explaining NSIC courses, eligibility, and registration procedures to students.
Verification Pending
Education
Master in HR and Marketing
Chandigarh University
6th Jan 2023 to 1st Dec 2024 (Expected)
Bachelor of business administration
Punjabi University
6th Jan 2022 to 1st Jan 2024 (Expected)
CBSE Class XII commerce
CBSE Board, New Delhi
6th Jan 2018 to 1st Jan 2020 (Expected)
Expertise
Strong Communication Skills
5/5
Client handling
5/5
Document verification
5/5
Time Management
5/5
Team Collaboration
5/5
Sales & Marketing Support
4/5
Problem-Solving
4/5
Lingo
English
Verbal
4/5
Written
5/5
Hindi
Verbal
5/5
Written
4/5
Punjabi
Verbal
4/5
Written
4/5
