HR Operations / People Operations professional with 2+ years of experience supporting end-to-end employee lifecycle in shared-services and fast-paced environments. Proven ability to resolve employee queries, interpret HR policies, manage high-volume HR requests, and handle sensitive cases with confidentiality and accuracy. Experienced in working with HRIS-aligned workflows, maintaining precise documentation, and supporting process-driven, global HR service delivery models. Exposure to AI-enabled HR tools and digital HR platforms to enhance efficiency and consistency in HR operations.