Feedback

×

Profile Background
IK

Irshad Khan

ID: CCE461918

Irshad Khan

ID: CCE461918

FollowMessage
Profile Background
IK

Irshad Khan

ID: CCE461918

    Sponser Title

    About Irshad Khan

    With 4 years of experience as a Customer Care Executive, I have developed strong skills in client communication, problem-solving, and providing exceptional service. My background has equipped me to handle diverse customer needs efficiently while maintaining a positive and professional attitude. I am committed to delivering solutions that enhance customer satisfaction and loyalty.

    Employment History

    2021
    T

    Taskus

    3rd Mar 2021 to Present

    Subject matter expert

    3rd Mar 2021 to Present

    See More

    Salary Package

    Salary Hidden

    Roles & Responsibility

    Subject Matter Expert – BPO Department Experienced Subject Matter Expert specializing in multi-LOB operations, including customer, rider, and restaurant support. Skilled in managing and optimizing workflows across six diverse markets: Singapore, UK, Ireland, Dubai, Kuwait, and Hong Kong. Provides expert guidance, resolves complex issues, and ensures high service standards to enhance operational efficiency. Proven ability to train teams, implement best practices, and drive continuous improvement in a dynamic, multicultural environment. Committed to delivering exceptional support and maintaining compliance with regional requirements.

    Skills

    • • Strong problem-solving skills and ability to troubleshoot application issues efficiently.
    • - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and i

    Supporting Documents

      empolyment documents 0
    Sponser Title