IK
Irshad Khan
ID: CCE461918
Irshad Khan
ID: CCE461918
- India
IK
Irshad Khan
ID: CCE461918
Employment History
2021
T
TaskusInvite company
3rd Mar 2021 to Present
Subject matter expert
3rd Mar 2021 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Subject Matter Expert – BPO Department Experienced Subject Matter Expert specializing in multi-LOB operations, including customer, rider, and restaurant support. Skilled in managing and optimizing workflows across six diverse markets: Singapore, UK, Ireland, Dubai, Kuwait, and Hong Kong. Provides expert guidance, resolves complex issues, and ensures high service standards to enhance operational efficiency. Proven ability to train teams, implement best practices, and drive continuous improvement in a dynamic, multicultural environment. Committed to delivering exceptional support and maintaining compliance with regional requirements.
Skills
- • Strong problem-solving skills and ability to troubleshoot application issues efficiently.
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Supporting Documents
Verification Pending
