Hiralal Sahu

A detail-oriented and customer-focused Desktop Support Technician with expertise in troubleshooting hardware, software, and network issues across Windows and macOS platforms. Skilled in diagnosing system problems, configuring devices, managing user accounts, and delivering efficient onsite or remote assistance. Experienced in supporting desktops, laptops, printers, and applications within dynamic IT environments. Committed to thorough documentation, asset management, and minimizing downtime through prompt problem resolution. Known for strong communication and dedication to excellent customer service.