Results-oriented Data Analyst and Back Office Professional with expertise in statistical modeling, data visualization, and operational support. Skilled in Python, SQL, R, and advanced Excel, with experience managing data pipelines and creating dashboards to streamline business processes and enhance decision-making. Proven ability to deliver actionable insights, driving a 15% increase in customer retention and resolving 95% of inquiries efficiently. Proficient in Tableau and Power BI for business intelligence and certified in Google Data Analytics. Committed to delivering accuracy, efficiency, and continuous improvement in data-driven and administrative environments.
