Professional and personable Customer service executive with more than 10 years of experience in BPOs and hospitality services. Domain exposure entails International and Domestic processes for various sectoral clients such as Banking & Financial Services, Technological Services and Telecommunications. Experienced professional having experience in diverse processes such as call based processes, chat/e-mail processes and in person customer service. Keen customer-centric approach with skills in quickly understanding issues faced by clients and resolving it in a timely and efficient manner.
