Himanshu Rai
ID: CCE688867
Himanshu Rai
ID: CCE688867
- Data analyst, TPEG INTERNATIONAL
- Delhi, India
Himanshu Rai
ID: CCE688867
- Data analyst, TPEG INTERNATIONAL

About Himanshu Rai
As a dynamic MIS Analyst at TPEG International LLC, I specialize in data analytics and customer relationship management. I have successfully improved reporting accuracy and spearheaded strategic sales initiatives that significantly boosted profitability. With strong skills in team leadership and data visualization, I am dedicated to optimizing processes and providing actionable insights that support informed decision-making.
Employment History

TPEG INTERNATIONALInvite company
5th Sep 2024 to Present
Data analyst
5th Sep 2024 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Applied data analytics tools, including MS Excel and Google Sheets, for insightful reporting. Leveraged Power BI for foundational data visualizations to support presentations. Utilized Tele CRM and Caller Desk Portal for managing customer interactions effectively. • Formulated strategic sales initiatives to maximize profitability. • Directed team efforts towards achieving key performance indicators. • Streamlined processes through optimization techniques, enhancing productivity. • Conducted data cleaning to maintain report integrity and accuracy. • Produced detailed reports that facilitated informed decision-making.
Skills
- Google Sheets
- Data analytics Expert
- Data cleaning Expert
- Customer relationship management Expert
- Sales strategy development Expert
- Team leadership Expert
- Report generation Expert
- Caller desk portal Expert
- TELECRM PORTAL Expert
- Data integration Expert
- Dashboard creation Expert
Verification Pending

bada bussiness pvt ltdInvite company
12th Sep 2022 to 14th Feb 2024
Branch manager
12th Sep 2022 to 14th Feb 2024
Salary Package
Salary Hidden
Roles & Responsibility
As the Branch Manager at Bada Business Pvt. Ltd., India from September 2022 to February 2024, I oversaw the operations and sales performance of the branch. I was responsible for maintaining a high level of customer satisfaction and driving business growth through strategic planning and effective team management. • Led a team of 200+ partners to achieve branch targets • Developed and implemented successful sales strategies • Conducted regular performance evaluations and provided feedback • Collaborated with other departments to improve overall company performance • Maintained strong relationships with key clients • Ensured compliance with company policies and procedures
Verification Pending

genestringlab pvt ltdInvite company
19th Jul 2021 to 4th Apr 2022
Customer service
19th Jul 2021 to 4th Apr 2022
Salary Package
Salary Hidden
Roles & Responsibility
• As a Customer Support Representative at IGI Airport New Delhi, I had the privilege of working with a diverse range of customers from all over the world. This role allowed me to utilize my strong communication skills to assist customers with their inquiries and provide them with exceptional service.
Verification Pending

PINE APPLE PVT LTDInvite company
13th Jun 2017 to 4th Jul 2019
E-commerce specialist
13th Jun 2017 to 4th Jul 2019
Roles & Responsibility
E-commerce Specialist | E-commerce Executive Led comprehensive online sales strategies at PINEAPPLE PVT. LTD., driving a 25% increase in revenue from 2017 to 2019. Managed a team of 5, developing and executing targeted marketing plans to boost website traffic and improve conversion rates. Enhanced user experience by optimizing website functionality and implementing new payment options. Collaborated cross-functionally to refine the customer journey and leveraged analytics to continuously monitor and optimize e-commerce performance, ensuring sustained growth and operational excellence.
Verification Pending
Education
political science Honours
(Highest)Delhi University
12th Jun 2016 to 10th Jul 2019
Certifications
Expertise
Data cleaning Expert
5/5
Customer relationship management Expert
5/5
Team leadership Expert
5/5
Dashboard creation Expert
5/5
Data integration Expert
5/5
TELECRM PORTAL Expert
5/5
Caller desk portal Expert
5/5
Data Analysis
4/5
Microsoft Excel
4/5
Lingo
Bhojpuri
Verbal
4/5
Written
4/5
English
Verbal
3/5
Written
4/5
Hindi
Verbal
5/5
Written
5/5
Hindi (Hinglish)
Verbal
5/5
Written
5/5
