Helendra Raj Goutam

Roles & Responsibility

As IT Head in the IT & Development department, you will oversee system installation, configuration, and maintenance of Windows OS, servers, and critical software, ensuring optimal performance and reliability. Lead technical support and troubleshooting for software and hardware issues, including diagnostics, repair, and resolution of Windows-specific problems to minimize downtime. Drive IT security initiatives, manage data backup, and implement disaster recovery plans to safeguard organizational assets. Collaborate with teams to streamline IT infrastructure, enhance system security, and support seamless business operations.