Hashmat Afzal
ID: CCE165987
Hashmat Afzal
ID: CCE165987
- Jammu and Kashmir, India
Hashmat Afzal
ID: CCE165987

About Hashmat Afzal
A result-oriented professional with a diverse background in customer operations, legal administration, and sales. From managing rapid-delivery escalations at Blinkit to overseeing administrative workflows at the District Court Complex, I have developed a knack for solving complex problems under pressure. My experience at WishFin further sharpened my ability to connect with clients and drive revenue. I am passionate about delivering exceptional service and optimizing operational efficiency.
Employment History

Blinkit
1st Aug 2025 to Present
Customer support
1st Aug 2025 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Dedicated Customer Support Executive with 1+ years of experience in delivering high-quality technical and interpersonal support. Proven track record of resolving complex customer inquiries, improving CSAT (Customer Satisfaction) scores, and streamlining communication workflows. Committed to representing company values while ensuring every customer feels heard and valued.
Skills
- Customer Experience
- Query handling
- resolution
- Problem Resolution
Verification Pending
Education
Bachlor of Arts
Cluster University of Srinagar
1st Mar 2021 to 15th Nov 2023
Expertise
Team Leadership
5/5
Problem Solving
5/5
Communication
5/5
Customer-focused Service
4/5
Lingo
English
Verbal
5/5
Written
5/5
Hindi
Verbal
5/5
Written
3/5
Kashmiri
Verbal
5/5
Written
5/5
Punjabi
Verbal
3/5
Written
2/5
Urdu
Verbal
5/5
Written
5/5
