Harshit Soni
ID: CCE921625
Harshit Soni
ID: CCE921625
- Rajasthan, India
Harshit Soni
ID: CCE921625
About Harshit Soni
Aspiring Java developer with foundational knowledge in Java programming, complemented by basic skills in HTML and CSS. Eager to apply and expand technical abilities through hands-on projects and collaborative environments. Committed to continuous learning and adapting to evolving technologies in software development. Ready to contribute enthusiasm and a strong work ethic to dynamic development teams.
Employment History
Girnar CareInvite company
1st Jul 2024 to 31st Dec 2024
Customer care
1st Jul 2024 to 31st Dec 2024
Salary Package
Salary Hidden
Roles & Responsibility
Assisted customers via phone, email, and chat, resolving queries with a 95%+ satisfaction rate. Logged and managed customer tickets in CRM, ensuring SLA compliance. Escalated complex issues to higher teams and followed up until closure. Supported the team in reducing average query resolution time by streamlining communication. Recognized by supervisors for quick learning and customer handling skills.
Skills
- Computer Hardware
- CSS
- HTML
- Java
- Video Editing
Verification Pending
Education
BCA
Maharaja Ganga Singh University
1st Jul 2020 to 1st Apr 2024
Bachelor of Computer Applications (BCA)
Maharaja Ganga Singh University, Bikaner
1st Jul 2020 to 1st Jan 2024 (Expected)
Expertise
Java
5/5
HTML
5/5
CSS
5/5
