Harshil Rao

Here I work on Home Loan, Mortgage Loan. Responsible for achieving branch level sales target of Home Loan and LAP by managing end to end process of sourcing, credit checks and disbursals. Leading a team of Sales Executive. Market development by onboarding of new channel partners and sourcing business from builders, DSA s and Connectors. Implementing unique BTL marketing campaigns to add channels, NPA sales and direct customer interaction. Collections management.

I have worked here for 5 years and have had 2 promotions. I worked on Micro Loan, JLG Loan, BL at Balster. Operational Management: Supervising day-to-day operations, including staffing, customer service, sales, and administration, to meet branch targets and objectives. Team Leadership: Managing and guiding branch staff, including hiring, training, setting performance goals, and providing ongoing support and feedback. Customer Relationship Management: Building and maintaining relationships with clients, addressing customer concerns, and ensuring high levels of customer satisfaction.