A dynamic and customer-oriented professional with a strong foundation gained from starting a career with the Taj Group of Hotels. Experienced in delivering exceptional service and building client relationships across diverse industries, including premium automotive brands such as Audi, BMW, Citroen, and Skoda, as well as the renowned apparel company Raymond. Committed to excellence and driven by a passion for understanding and meeting customer needs.
Chief General Manager – Sales & Marketing (CAR Sales)
Lead and oversee sales operations for 4 Volkswagen showrooms across Delhi NCR, driving revenue growth and market expansion. Manage a dynamic sales team of 35 and back-office staff of 30, ensuring high performance, seamless coordination, and exceptional customer experience. Develop and implement strategic sales and marketing plans to maximize market share, optimize showroom performance, and achieve business targets. Foster strong stakeholder relationships, monitor market trends, and steer brand positioning to maintain competitive advantage in a fast-paced automotive sector.