With 7 years of corporate experience in hardware and network support, I specialize in delivering reliable desktop support solutions. My expertise encompasses troubleshooting, maintenance, and optimization of both hardware and network systems, ensuring seamless operation in fast-paced business environments. Committed to resolving technical challenges efficiently, I help maintain productivity and enhance user experience across the organization.
Responsible for onboarding new users by configuring laptops and creating domain usernames and passwords. Perform regular server health checks to ensure optimal performance. Manage Office 365 administration including user account management and license allocation. Oversee antivirus software deployment and monitoring through the security console to maintain endpoint protection. Collaborate with IT teams to troubleshoot and resolve technical issues, ensuring seamless operational continuity and security compliance.
