Gurpreet Kaur

Detail-oriented professional with 4+ years of experience in Revenue Cycle Management (RCM), claims processing, investigations, and customer support. Skilled in reviewing and processing insurance claims, conducting investigations, resolving complex customer issues, and ensuring compliance with HIPAA and organizational policies. Strong background in root cause analysis, documentation, data accuracy, and cross-functional collaboration to improve operational efficiency and customer satisfaction. Proficient in managing high-volume workloads while maintaining quality, accuracy, and timely resolution.