GK
Gurpreet Kaur
ID: CCE024236
Gurpreet Kaur
ID: CCE024236
- Manager, Coveryou
GK
Gurpreet Kaur
ID: CCE024236
- Manager, Coveryou

Employment History
2025
Manager
2nd Dec 2025 to 2nd Feb 2026
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Salary Hidden
Roles & Responsibility
- Forged strategic connections with the Delhi Medical Association (DMA) and hospitals to optimize liability insurance distribution and amplify institutional sales collaborations.
- Spearheaded on-the-job training (OJT) and performed call audits to refine quality parameters and elevate customer communication.
- Orchestrated retention sales hub initiatives, boosting the policy renewal rate from 88% to 92.5% in December, and 94.6% in January, through strategic retention efforts and customer engagement.
- Evaluated renewal trends, churn risks, and customer feedback to bolster retention efforts, decrease policy drop-offs, and elevate long-term customer value.
2023
Team lead
1st Dec 2023 to 1st Dec 2024
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Salary Hidden
Roles & Responsibility
- Conducted a pilot program in the health insurance B2B sector, increasing process efficiency and fortifying operations to support scalability.
- Engaged with corporate clients to clarify requirements and present specialized insurance solutions, reinforcing long-term business relationships.
- Elevated Renewbuy's B2B market share in health insurance through targeted client outreach and effective team management.
- Fortified an extensive understanding of stakeholder management, negotiation, and strategic execution, contributing to measurable business growth.
2019
P
Policybazaar
22nd Jul 2019 to 22nd Apr 2024
Consultant
22nd Jul 2019 to 22nd Apr 2024
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Salary Hidden
Roles & Responsibility
- Launched a career as an associate in nesting and outbound sales, fostering strong foundations in customer engagement and sales conversions.
- Transitioned to senior consultant status, with expertise in health insurance advisory and sales.
- Secured top monthly sales of ₹28 lakhs through the chat channel by implementing consultative selling and concentrating on customer-centered approaches.
- Mastered digital sales communication and customer relationship management, continually propelling organizational growth.
