Coustomer care executive, WNS Global Services Private Ltd
About Govind Singh
Sales executive specializing in FMCG products with a focus on marketing. Experienced in developing and implementing marketing strategies to promote fast-moving consumer goods. Skilled in understanding market trends and consumer behavior to drive product visibility and sales. Committed to delivering effective marketing solutions that support business growth and brand development.
• Handled customer inquiries and provided accurate information.
• Resolved customer complaints through effective communication.
• Collaborated with team members to improve service processes.
• Documented customer interactions for future reference.
• Participated in training sessions to enhance customer handling skills.
Skills
Problem Solving
communication skills
Agile Methodology
coustomer handing
Expertise
Deep understanding of Packaging Solutions
4/5
Excellent Ability to recognize the need of the customers