GK
Gopal Krishnan
ID: CCE530697
Gopal Krishnan
ID: CCE530697
- Customer care, Cogent e services
GK
Gopal Krishnan
ID: CCE530697
- Customer care, Cogent e services

About Gopal Krishnan
I am a dedicated customer care professional with 6 months of experience in providing effective support. Equipped with strong communication skills and a keen problem-solving approach, I am committed to delivering excellent service by efficiently addressing customer queries. My focus on maintaining a positive and professional attitude ensures a supportive experience for every client.
Employment History
2025
CE
Cogent e services
10th Oct 2025 to Present
Customer care
10th Oct 2025 to Present
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Responsible for managing inbound and outbound customer interactions, addressing product inquiries, complaints, and service requests with professionalism and accuracy. Delivered effective solutions to enhance customer satisfaction while handling multiple cases efficiently to ensure timely resolution and follow-up. Maintained clear, thorough documentation of all interactions and strictly adhered to company policies and quality standards. Demonstrated strong communication skills to support seamless customer service operations and uphold organizational reputation.
Skills
- Basic computer skills
- Leadership abilities
- Communicate effectively with Customer
Lingo
Tamil, English,
Verbal
4/5
Written
5/5
