Experienced Senior Manager in Testing & Quality Assurance with 20+ years of expertise in software testing, eLearning testing, client management, and team leadership. Skilled in leading QA teams, managing major clients, handling critical projects, and ensuring high-quality, defect-free product delivery. Strong experience in stakeholder communication, process improvement, resource planning, and cross-functional coordination, with expertise in functional, accessibility, LMS/SCORM, and compatibility testing. Known for analytical thinking, problem-solving, and delivering quality results within deadlines.
